1. What Are Cookies?
Cookies are small text files that are stored on your computer, smartphone, tablet or other device when you visit a website.
Cookies allow websites to remember information about your visit and can help websites operate correctly, improve performance and provide a better user experience.
We may also use similar technologies, such as pixels, local storage and tracking technologies.
2. Why We Use Cookies
Moving Made Simple Switzerland may use cookies for several purposes, including:
- Making the website function correctly
- Keeping users logged in
- Remembering preferences
- Protecting accounts and preventing fraud
- Understanding how visitors use our website
- Improving website performance
- Measuring marketing campaigns
- Providing relevant advertising, where applicable
- Supporting payment functionality
- Improving our customer and mover dashboards
3. Types of Cookies We Use
3.1 Strictly Necessary Cookies
These cookies are required for important website functions.
They may be used for:
- Login sessions
- Customer accounts
- Mover accounts
- Security
- Form functionality
- Shopping/payment functionality
- Session management
- Cookie-consent preferences
- Fraud prevention
These cookies generally cannot be disabled through our cookie-consent system because the website may not function correctly without them.
4. Functional Cookies
Functional cookies help remember choices and preferences made by visitors.
For example, they may remember:
- Preferred language
- Login preferences
- Website settings
- Form preferences
- Dashboard preferences
These cookies help provide a more personalized experience.
Where required by applicable law, we will request your consent before using non-essential functional cookies.
5. Analytics Cookies
We may use analytics technologies to understand how visitors interact with our website.
Analytics may help us understand:
- Number of visitors
- Popular pages
- Traffic sources
- Time spent on pages
- Device types
- Browser types
- General geographic information
- User interactions
- Website performance
We may use services such as Google Analytics or other analytics providers.
Where required, analytics cookies will only be activated after you provide the appropriate consent.
6. Marketing and Advertising Cookies
Where applicable, we may use marketing and advertising technologies to understand the effectiveness of our advertising campaigns and provide relevant advertising.
These technologies may help us measure:
- Advertisement views
- Advertisement clicks
- Website visits from advertising
- Conversion activity
- Campaign performance
Potential providers may include advertising platforms such as Google or Meta.
Marketing cookies will be used only where permitted by applicable law and, where required, after obtaining your consent.
7. Payment Cookies
When movers purchase credits, subscriptions or other paid services, third-party payment providers may use cookies or similar technologies.
For example, payment processing may be provided by Stripe or another payment provider.
These technologies may be required to:
- Process payments
- Detect fraud
- Maintain secure payment sessions
- Remember payment-related settings
- Confirm transaction status
The payment provider may process information according to its own privacy policy.
8. Login and Dashboard Cookies
If you create an account with Moving Made Simple Switzerland, cookies may be used to maintain your login session.
Customer Dashboard
- Login session
- Account preferences
- Language settings
- Dashboard functionality
Mover Dashboard
- Login session
- Company account
- Dashboard functionality
- Lead-management functions
- Credit-related functionality
- Account preferences
These cookies are generally necessary for authenticated platform features.
9. Cookie Consent
When you first visit our website, you may be shown a cookie-consent banner.
Depending on your location and applicable legal requirements, you may be able to:
- Accept All
- Reject Non-Essential Cookies
- Manage Preferences
You can use the cookie settings to control optional categories of cookies.
Your cookie preferences may themselves be stored using a necessary cookie so that we can remember your choice.
10. Managing Your Cookie Preferences
You can manage cookies through:
- Our cookie-consent banner
- Our cookie-preference centre
- Your browser settings
- Your device settings
If you disable or delete certain cookies, some features of the website may not work correctly.
For example, disabling necessary cookies may affect:
- Login
- Customer dashboards
- Mover dashboards
- Forms
- Payments
- Security features
11. Browser Cookie Controls
Most modern browsers allow you to control cookies through their settings.
You may be able to:
- Block cookies
- Delete cookies
- Allow cookies
- Block third-party cookies
- Receive notifications when cookies are used
The exact process depends on the browser and device you use.
12. Third-Party Cookies
Some cookies may be placed by third-party service providers.
These providers may include:
- Analytics providers
- Payment providers
- Advertising platforms
- Security providers
- Maps/location providers
- Communication providers
- Embedded content providers
Third-party providers may process information according to their own privacy policies.
We do not control all third-party cookies and recommend reviewing the relevant provider's privacy documentation.
13. Cookies Used by Our Platform
The exact cookies used on our website may change as we add or remove services.
Typical categories may include:
| Cookie Category |
Purpose |
Usually Required |
| Necessary |
Security, login and core functionality |
Yes |
| Functional |
Preferences and settings |
Depending on use |
| Analytics |
Website statistics and performance |
Consent may be required |
| Marketing |
Advertising and campaign measurement |
Consent may be required |
| Payment |
Secure payment processing |
Depending on payment service |
A current cookie list can be provided through our cookie-consent or preference-management system.
14. How Long Cookies Remain
Cookies may be either:
Session Cookies
These are deleted when you close your browser or when the session ends.
Persistent Cookies
These remain on your device for a specified period or until you delete them.
The retention period varies depending on the purpose of each cookie.
15. Similar Technologies
In addition to cookies, we may use technologies such as:
- Tracking pixels
- Web beacons
- Local storage
- Session storage
- Device information
- Other similar technologies
These technologies may be used for purposes similar to cookies, including analytics, security and marketing.
16. Personal Information and Cookies
Some cookies and similar technologies may collect information that can be associated with a particular device or user.
Where cookie information constitutes personal information, we handle it in accordance with our Privacy Policy and applicable privacy laws.
17. Data Protection
We take reasonable measures to protect information collected through our website.
These measures may include:
- HTTPS/SSL
- Access controls
- Security monitoring
- Secure hosting
- Authentication controls
- Software updates
- Fraud-prevention measures
However, no online service can guarantee complete security.
18. Changes to This Cookie Policy
We may update this Cookie Policy from time to time.
Changes may be necessary when:
- We add new services
- We change analytics providers
- We introduce advertising
- We add payment services
- We change our website technology
- Legal requirements change
When we update this policy, we will update the Last Updated date.
19. Your Privacy Rights
Depending on your location and applicable law, you may have rights relating to your personal information.
These may include rights to:
- Access your personal information
- Request correction
- Request deletion
- Object to certain processing
- Restrict certain processing
- Withdraw consent
- Request data portability where applicable
For more information, please read our Privacy Policy.
20. Contact Us
If you have questions about this Cookie Policy or how we use cookies, please contact us.
Moving Made Simple Switzerland
Email: [Insert Privacy Email]
Phone: [Insert Contact Number]
Address: [Insert Registered Business Address]
21. Cookie Settings
You can manage your optional cookie preferences at any time by selecting:
from the website footer or cookie-preference centre.
Your choices may vary depending on applicable legal requirements and the technologies currently used on our website.
